Job card software · Gqeberha
Job card software for South African workshops
Every repair that comes through your door gets a job card: the customer, the item, what was quoted, which parts went in, what stage it is at and what is still owed. Anyone at the counter can answer “is it ready yet” without walking through to the technician.
Built in Gqeberha, installed in person, and priced in rand. R750 a month · R7,500 for the year.
The four things a job card book is meant to stop
Almost every workshop owner we speak to in Nelson Mandela Bay describes the same four problems. They are not bad management. They are what happens when the only copy of a job’s history is in somebody’s head.
“Where is my machine?”
The phone rings, the counter cannot answer, somebody walks to the bench. A third of your incoming calls can be this one question.
The quotation nobody can find
A price was given over the phone. At collection the invoice says something different, and nobody can produce the original number.
Jobs waiting on a part
A part was ordered three weeks ago. Nothing is watching it, so the job ages quietly in the corner until the customer chases.
What the job actually cost
Parts off the shelf, hours on the bench, the bit that had to be redone. Most shops never see the second number.
What Dot Book does
- A job card per repair — customer, item, work requested, status, dates.
- Stock and parts control — take a part off the shelf and it comes off stock and lands on that job.
- The quotation stays on the job — so the invoice can be checked against it before the customer arrives.
- True cost per job — parts, labour and rework, so you can see the jobs that quietly lose money.
- WhatsApp the customer — one button writes the message that says the work is ready. You press send.
- Works when the line is down — it runs on the tablet, phone or computer at your counter, not on a cloud you cannot reach during load shedding.
Built for these trades
The wording changes to match your trade, so it says what your people already say.
Appliance repair
Fridges, washing machines, stoves and dishwashers, including the second look under warranty.
Computer & laptop repair
Bench jobs that sit for weeks, and a front counter that needs to answer for them.
Small engine & garden equipment
Mowers, brushcutters and generators, with the machine that came back a second time flagged.
Auto electrical & aircon
Cars sitting stripped in a bay while a price waits on a phone call.
Motorcycle, scooter & bicycle
Parts orders tied back to the specific bike and job they were ordered for.
Marine & boat repair
Long jobs where the owner cannot see progress, so he phones instead.
Common questions
What is job card software?
It replaces the paper job card book. Every repair gets a record showing the customer, the item, what was asked for, what was quoted, which parts went in, what stage the job is at and what is still owed.
How much does job card software cost in South Africa?
Dot Book is R750 a month, or R7,500 for the year. That includes loading your existing stock and customers so there is no typing for you. If you would rather we came and set it up in the Bay, that visit is R4,500 once-off. Other South African job card systems are mostly cloud-based, priced per user per month, and set up by yourself.
Do I have to be a computer person?
No. Setup is included because we load your stock and your customers ourselves. Day to day it is about four buttons.
Does it work without internet?
Yes. It runs on the tablet or computer at your counter and keeps working when the line goes down.
What happens to my data if I stop?
It exports to a spreadsheet whenever you want. It is your data, not ours.
Where we work
Dot is founder-led and local. We install in person across Gqeberha, Port Elizabeth, Kariega, Uitenhage, Despatch and Jeffreys Bay, and travel further into the Eastern Cape by arrangement. The person who writes the software is the person who sets it up on your counter.